Return Policy
Revocation Instruction for Consumers for a Contract in which the Goods are Delivered in a Single Delivery
Revocation Instruction
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity.
Right of Revocation
You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of revocation, you must inform us
NiSi
Digitalstore Vienna Fotohandelsges.m.b.H
Stiftgasse 21, 1070 Vienna, Austria
+43 699 10842410
[email protected]
by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to revoke this contract. You may use the attached sample revocation form, which is not mandatory. To meet the revocation deadline, it is sufficient for you to send the notification of the exercise of the right of revocation before the revocation period expires.
Consequences of Revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for the additional costs arising from choosing a different type of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement. We may refuse reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any diminished value of the goods if this diminished value is due to handling them in a way that is not necessary to check their condition, properties, and functioning.
Sample Revocation Form
(If you want to revoke the contract, please fill out this form and return it.)
– To [Insert: Name/Company, Address, Email address and, if available, the fax number]:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notified on paper)
– Date
(*) Delete as applicable
Exclusion or Premature Expiry of the Right of Revocation
The right of revocation does not exist for contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
for the delivery of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of revocation expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Revocation Instruction for Consumers for a Contract for Multiple Goods Ordered by the Consumer as Part of a Single Order and Delivered Separately
Revocation Instruction
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity.
Right of Revocation
You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. To exercise your right of revocation, you must inform us ([Insert: Name/Company, Address, Telephone number, Email address and, if available, the fax number. You can also use the shortcode
Digitalstore Vienna Fotohandelsges.m.b.H
NiSi
Stiftgasse 21
1070 Vienna
Austria
for this purpose, and store the address in settings DE.]) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to revoke this contract. You may use the attached sample revocation form, which is not mandatory. To meet the revocation deadline, it is sufficient for you to send the notification of the exercise of the right of revocation before the revocation period expires.
Consequences of Revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for the additional costs arising from choosing a different type of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement. We may refuse reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any diminished value of the goods if this diminished value is due to handling them in a way that is not necessary to check their condition, properties, and functioning.
Sample Revocation Form
(If you want to revoke the contract, please fill out this form and return it.)
– To [Insert: Name/Company, Address, Email address and, if available, the fax number]:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notified on paper)
– Date
(*) Delete as applicable.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal does not exist for contracts
for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the supply of goods if these were inseparably mixed with other goods after delivery due to their nature;
for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Withdrawal Policy for Consumers for a Contract for the Supply of Goods in Several Partial Deliveries or Pieces
Withdrawal Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial delivery or the last piece. To exercise your right of withdrawal, you must inform us ([Insert: Name/Company, Address, Telephone Number, Email Address, and, if available, the Fax Number. You can also use the shortcode Digitalstore Vienna Fotohandelsges.m.b.H
NiSi
Stiftgasse 21
1070 Vienna
Austria for this purpose, and store the address in Settings DE.]) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any diminished value of the goods if this diminished value is due to handling that was not necessary to ascertain the nature, characteristics, and functioning of the goods.
Model Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Insert: Name/Company, Address, Email Address, and, if available, the Fax Number]:
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if this form is notified on paper)
– Date
(*) Delete as appropriate.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal does not exist for contracts
for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the supply of goods if these were inseparably mixed with other goods after delivery due to their nature;
for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery;
Withdrawal Policy for a Contract for the Supply of Digital Content Not Delivered on a Physical Data Carrier
Withdrawal Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us ([Insert: Name/Company, Address, Telephone Number, Email Address, and, if available, the Fax Number. You can also use the shortcode Digitalstore Vienna Fotohandelsges.m.b.H
NiSi
Stiftgasse 21
1070 Vienna
Austria for this purpose, and store the address in Settings DE.]) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your